Privacy Policy

Last Updated: November 2025

Welcome to Floraces.shop (“we”, “us”, or “our”).
This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from https://floraces.shop (the “Site”).

1. Information We Collect

When you visit our Site, we may collect the following information:

💠 Personal Information:

  • Full Name

  • Email Address

  • Billing and Shipping Address

  • Phone Number

  • Payment Information (processed securely via Shopify or trusted payment gateways)

💠 Non-Personal Information:

  • IP Address

  • Browser Type and Version

  • Device Information

  • Website Usage Data (pages visited, time spent, etc.)

We collect this information when you make a purchase, sign up for our newsletter, or interact with our website.

2. How We Use Your Information

We use the information we collect to:

  • Process and deliver your orders

  • Communicate with you about your purchases or account

  • Provide customer support

  • Send order updates, promotional offers, and newsletters (if you opt in)

  • Improve our website, services, and user experience

  • Prevent fraud or unauthorized activities

3. Sharing Your Information

We may share your information only when necessary:

  • With Shopify, our e-commerce platform, for order processing and secure payment handling

  • With shipping and delivery partners to ensure smooth order fulfillment

  • To comply with applicable laws or respond to legal requests

We do not sell or rent your personal data to any third parties.

4. Cookies

Floraces.shop uses cookies to enhance your browsing experience, store preferences, and analyze traffic.
You can manage or disable cookies through your browser settings, but some website features may not work properly without them.

5. Data Security

We use strong technical and administrative security measures to protect your personal information from unauthorized access, alteration, or disclosure.
However, please note that no online system is completely secure, and we cannot guarantee absolute data security.

6. Your Rights

You have the right to:

  • Access, update, or correct your personal data

  • Request deletion of your data (where legally possible)

  • Opt out of promotional communications

To exercise these rights, contact us at the email address below.

7. Third-Party Services

Our Site may include links to external websites or use third-party services (like Shopify, Google Analytics, or payment gateways).
We are not responsible for their privacy practices — please review their individual privacy policies.

8. Retention of Data

We retain your data only as long as necessary to fulfill the purposes outlined in this policy — for example, to process orders or comply with legal requirements.

9. Changes to This Policy

We may update this Privacy Policy occasionally.
Any updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: support@floraces.shop
🏠 Address: 1416 Riverfront St
🌐 Website: https://floraces.shop