Term & Condition

Last Updated: November 2025

Welcome to Floraces.shop (“we”, “us”, or “our”).
By accessing or purchasing from our website https://floraces.shop (the “Site”), you agree to be bound by the following Terms and Conditions.
Please read them carefully before using our services.

1. General Information

Floraces.shop is an online store offering a range of quality products.
By using this Site, you agree that you are at least 18 years old or accessing the Site under the supervision of a parent or legal guardian.

We reserve the right to update, modify, or replace any part of these Terms at any time. The updated version will be posted on this page with a revised “Last Updated” date.

2. Use of Our Website

You agree not to use this Site for:

  • Any unlawful purpose

  • Uploading harmful software, viruses, or malicious code

  • Attempting to access other users’ data or the backend of the website

  • Copying, distributing, or using any content without written permission

3. Products & Descriptions

We make every effort to display products as accurately as possible.
However, colors and details may vary slightly due to photography and screen settings.
Floraces.shop reserves the right to modify or discontinue any product at any time without prior notice.

4. Pricing & Payments

  • All prices are listed in [currency, e.g., INR/USD] and include applicable taxes unless otherwise stated.

  • We reserve the right to update prices without notice.

  • Payment must be made in full at checkout through secure payment gateways integrated with Shopify.

  • We do not store or have access to your payment details — all transactions are processed securely.

5. Order Acceptance & Cancellation

Your order is confirmed once payment is received and you get an email confirmation.
We reserve the right to cancel an order if:

  • The item is out of stock

  • There are pricing or description errors

  • Payment authorization fails

If your order is canceled after payment, the full amount will be refunded to your original payment method.

6. Shipping & Delivery

We aim to deliver your orders within the estimated time mentioned at checkout.
Delays due to courier partners or unforeseen circumstances (e.g., weather, strikes) are beyond our control.
Please ensure your delivery address and contact details are accurate when placing the order.

7. Return & Refund Policy

Please refer to our Return & Refund Policy (available on our website) for detailed information on returns, replacements, and refund eligibility.
Products damaged due to misuse, neglect, or natural wear and tear are not eligible for return.

8. Intellectual Property

All website content, including text, images, graphics, logos, and product designs, is the property of Floraces.shop.
You may not reproduce, distribute, or use any material from this website without prior written consent.

9. Limitation of Liability

Floraces.shop is not responsible for any direct, indirect, or consequential damages arising from the use or inability to use our website, products, or services.
While we take every precaution to ensure accuracy, we make no guarantees that the Site will always be error-free or uninterrupted.

10. Privacy Policy

Your privacy is important to us.
Please review our Privacy Policy to understand how we collect and handle your personal information.

11. Contact Information

If you have any questions or concerns about these Terms, please contact us:

📧 Email: support@floraces.shop
🏠 Address: 1416 Riverfront St
🌐 Website: https://floraces.shop